Gold Metal Touch-Control Cordless Mushroom Table Lamp - Atmospheric Design
Gold Metal Touch-Control Cordless Mushroom Table Lamp - Atmospheric Design
At Mushroomit, we prioritize the safe and timely delivery of your orders. By working with trusted shipping partners and carefully processing each order, we ensure a smooth and reliable delivery experience for our customers.
Delivery Times
- Processing Time: 1-3 business days (Monday–Friday)
- Shipping Time: 5-14 business days (Monday–Friday)
- Order Cut-Off Time: 23:00 (GMT+01:00) Greenwich Mean Time (London)
Shipping Costs
We offer FREE shipping for all orders. For your convenience, all our shipments come with a tracking code.
Track Your Order
Once your package leaves our warehouse, you will receive a confirmation email with your tracking number. You can also track your order progress through the "Order Tracking" section.
Where Do You Ship?
We only ship within the United Kingdom.
Delivery Partners
We work with the following delivery partners:
- Evri
- Royal Mail
- 4PX
- YunExpress
One of these renowned courier services will ensure your package is delivered safely and on time, right to your doorstep.
Haven’t Received Your Order?
If your package hasn’t arrived within the expected timeframe, which includes 1-3 business days for processing (Monday–Friday) and 5-14 business days for shipping (Monday–Friday), please contact us immediately. Simply send an email to info@mushroomit.com with your order number, and we will promptly investigate the issue. We work closely with our shipping partners to resolve problems quickly and ensure your order reaches you as soon as possible.
Missing Items in Your Order?
If you notice that items are missing from your order upon delivery, please inform us as soon as possible. Contact us at info@mushroomit.com with your order number and details of the missing items. We will promptly investigate the issue and determine the cause. Once confirmed, we will offer you the choice of either a free resend of the missing items or a refund for their value.
Contact Information
E-Mail: info@mushroomit.com
Phone: +44 07365 885226
Contact Form: https://mushroomit.com/pages/contact
Company Name: icicosmetic Ltd
Company Registration Number: 12145692
Business Address: Dephna House, Launchese, 7 Coronation Road, London, NW10 7PQ, United Kingdom
Working Hours:
Monday - Friday: 08:00 - 16:00 GMT
At mushroomit.com, your satisfaction is our priority. We offer a 30-day return policy to ensure you are happy with your purchase.
30-Day Return Policy
You can return or exchange products within 30 days of receiving your order.
Conditions for Returns
- Original Condition: Mushroom lamps must be unused, undamaged, and in their original packaging, including all accessories, manuals, and any included components.
- Proof of Purchase: A valid receipt or order confirmation is required to process the return.
- Defective or Incorrect Items: Returns are accepted for defective, malfunctioning, or incorrectly delivered lamps. Photographic or video evidence may be required.
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Shipping Costs:
- Customers are responsible for return shipping costs for change-of-mind returns.
- For defective or incorrect items, we will cover the return shipping costs.
- Inspection: All returned items will undergo an inspection to ensure they meet the return criteria before a refund or replacement is issued.
- Non-Returnable Criteria: Lamps with visible signs of misuse, tampering, or accidental damage caused by the customer will not be accepted.
How to Return a Product
- Contact Us: Email us at info@mushroomit.com with your order number and details of the return. If applicable, include photos of any damages or issues.
- Receive Return Instructions: Once your return is approved, we will provide you with a return form and the return address.
- Pack and Ship: Pack the product carefully in its original packaging, include the return form, and ship it to the address provided.
- Refund or Exchange: Upon receipt and inspection of the returned product, we will process your refund or exchange within 7 business days.
Defective or Incorrect Products
If you receive a defective or incorrect product, please notify us within 30 days of receiving your order.
Steps to Resolve:
- Contact Us: Email us at info@mushroomit.com with photos or videos of the defective or incorrect product.
- Resolution: We will send a free replacement or process a refund within 7 business days.
- Shipping Costs: We will cover return shipping costs for defective or incorrect products.
Refund Timeline
Refunds are processed within 7 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method. Please note that bank processing times may vary.
Contact Information
E-Mail: info@mushroomit.com
Phone: +447365885226
Contact Form: https://mushroomit.com/pages/contact
Company Name: icicosmetic Ltd
Company Registration Number: 12145692
Business Address: Dephna House, Launchese, 7 Coronation Road, London, NW10 7PQ, United Kingdom
Working Hours:
Monday - Friday: 08:00 - 16:00 GMT
