At Mushroomit, we prioritize the safe and timely delivery of your orders. By working with trusted shipping partners and carefully processing each order, we ensure a smooth and reliable delivery experience for our customers.
Delivery Times
- Processing Time: 1-3 business days (Monday–Friday)
- Shipping Time: 5-14 business days (Monday–Friday)
- Order Cut-Off Time: 23:00 (GMT+01:00) Greenwich Mean Time (London)
Shipping Costs
We offer FREE shipping for all orders. For your convenience, all our shipments come with a tracking code.
Track Your Order
Once your package leaves our warehouse, you will receive a confirmation email with your tracking number. You can also track your order progress through the "Order Tracking" section.
Where Do You Ship?
We only ship within the United Kingdom.
Delivery Partners
We work with the following delivery partners:
- Evri
- Royal Mail
- 4PX
- YunExpress
One of these renowned courier services will ensure your package is delivered safely and on time, right to your doorstep.
Haven’t Received Your Order?
If your package hasn’t arrived within the expected timeframe, which includes 1-3 business days for processing (Monday–Friday) and 5-14 business days for shipping (Monday–Friday), please contact us immediately. Simply send an email to info@mushroomit.com with your order number, and we will promptly investigate the issue. We work closely with our shipping partners to resolve problems quickly and ensure your order reaches you as soon as possible.
Missing Items in Your Order?
If you notice that items are missing from your order upon delivery, please inform us as soon as possible. Contact us at info@mushroomit.com with your order number and details of the missing items. We will promptly investigate the issue and determine the cause. Once confirmed, we will offer you the choice of either a free resend of the missing items or a refund for their value.
Contact Information
E-Mail: info@mushroomit.com
Phone: +44 07365 885226
Contact Form: https://mushroomit.com/pages/contact
Company Name: icicosmetic Ltd
Company Registration Number: 12145692
Business Address: Dephna House, Launchese, 7 Coronation Road, London, NW10 7PQ, United Kingdom
Working Hours:
Monday - Friday: 08:00 - 16:00 GMT
